I always feel a twinge of trepidation when I make a non-standard configuration change to one of my machines. For instance, when I turned off the Windows Firewall service on my desktop a few months ago, a voice in my head told me I'd one day be installing software that assumes the firewall service is running, and that software would fail with a mysterious error.
Turns out that software is the Zune updater application.
It took some trial and error (three failed update attempts with error code 0x80070643), but once I turned on Windows Firewall, my Zune update finally succeeded.
I'd like to say I did a bunch of fancy sleuthing to track down the problem - but it was just blind luck and a hunch.
The voice in my head now tells me I should leave the service running, even though I have the firewall turned off, because there is a lot more software just waiting to spit out cryptic error codes in the future...
Comments
I had the same problem. I bought a new Zune and was trying to update it from work where I have a proxy server.
I went home and did the update from home and worked fine!
Regards
No, I have not had my coffee yet.
I was about to blog this one, but now you have confirmed this. I had the same issue with 2.2 (or whatever came before 2.3). I did find an obscure method via a registry hack to disable the installer rollback and that is what allowed me to install 2.2. Was hoping that 2.3 would fix the issue but it uninstalled 2.2 and then again failed to install 2.3. I tried enabling the firewall service on a hunch. Fixed.