I Don’t Even Trust My Real Mail Now

Sunday, January 29, 2006

I opened a posted letter from a bank today. The letter said I needed to return a form with my name, date of birth, and social security number, or my account might close in 90 days.

I thought it was odd that a bank I’ve been doing business with for 5 years didn’t know already know this information. With the ridiculous amount of fraud I see in my email everyday, I was suspicious. I called the bank using a phone number I found on the bank’s secure website.

I remained suspicious until I was on hold for 20 minutes. At that time I knew I had the right bank. Indeed, they did want to verify my information against the information they have on record.

It’s sad, perhaps scary, that I trust an SSL endpoint more than the mailbox at the end of the driveway.


Comments
optionsScalper Monday, January 30, 2006
Scott,

Nice post that brings up an important point. The need for security is sometimes where you least expect you need it.

It reminds me of a sample I always use - When using your credit card, which do you trust more, the website with SSL when you enter an order online or the waiter at the restaurant to whom you've just handed your credit card?

---O
scott Monday, January 30, 2006
Good question. I think I'd go with "waiter". Reason being the waiter only has the card for a few minutes. If a web site records my credit card number in thier database and someone steals the backup tape...
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