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verbs are the words that express a degree of certainty, like: may, can, will, shall, must. You see them in RFCs all the time:
1. MUST This word, or the terms "REQUIRED" or "SHALL", mean that the definition is an absolute requirement of the specification.
In the old days, software analysts would descend from mountain peaks with reams and reams of software requirements arranged in three-ringed binders. These requirements also came with words like "must" and "may". After a couple months, developers would repurpose the binders as doorstops and monitor risers.
The days of thick binders are over, thank...